Are you a dynamic individual  with experience in Salesforce administration and interested in supporting the redesign and maintenance of other technology improvements,  planning,   communication, testing and troubleshooting,  documentation and training? Are you excited about supporting the project management initiatives including organisational planning processes and coordination as the administrator of the Project Management Tool (Asana)? Are you  keen to contribute to organisation-wide  project management through the project management tool,  tracking and collaborating across the organisation  to ensure AWDF delivers on its commitments both internally and  externally? We would like you to join our team! 

The Operations Officer will work in close collaboration across the organisation with programmes and operations teams to support AWDF’s grant application and donor management information and process flow, to continually improve and enhance our Salesforce platform as an integrated system, gathering requirements and feedback, designing scalable best practice and integrated solutions, and managing the product road map with the support of external consultants. AWDF’s Salesforce user experience is of great importance to the organisation, therefore the Operations Officer should be committed to and enjoy all aspects of user management including  training, and designing solutions with user satisfaction as a priority. The Officer also supports the project management initiatives including organisational planning processes and coordination as the administrator of the Project Management Tool (Asana). The Officer reports to the DoO and DoP and her/their role is crosscutting between Programmes and Operations.

To apply  check out more information here

Submit your applications by Wednesday, 11th December 2024. Due to our limited capacity, only short-listed candidates will be contacted for additional information and interviews.